Play Responsibly, Stay in Control

Taking a Break or Self-Exclusion

A cooling-off period pauses your account for days or weeks. It is a short break you can request through support. Self-exclusion closes your access for a fixed term, such as six months or a year. It cannot be lifted early for any reason, so choose carefully. To start self-exclusion, write to support and state the term you want. The platform will block your account for that whole period. You will not be able to deposit, play, or log in. After the term ends, you must request reinstatement in writing. There is no automatic return.

Protecting Minors

The platform is for players aged 18 and above only. If you share a computer with someone under 18, use filtering software to block gambling sites. Many free and paid programs let you set a password to prevent changes. Check your device settings for parental controls that restrict access to adult content. Remind younger users that gambling is not a game. If you suspect a minor is using the site, contact support immediately to report it.

The Money Facts

Gambling is entertainment that costs money. It is not a way to earn income. Over any long period, the odds always favour the operator. No system, winning streak, or staking plan changes that basic fact. Think of your deposit as the cost of playing, not an investment. Set a budget you can afford to lose, and stop when it is gone. The house edge means the platform makes money from all players over time. Play for fun, never for profit.

Where to Get Help

Talk to a doctor or a licensed counsellor trained in gambling issues. Free, confidential support is also available from organisations that operate internationally. Search online for Gamblers Anonymous, GamCare, or Gambling Therapy by name. Do not rely on any number printed here, as numbers change. Telling one person you trust is the hardest step and usually the first one that helps. That person could be a friend, a partner, or a family member. You do not need a diagnosis to reach out. Help is available without judgement, and you are not alone in this.

Spending and Time Limits

You can set deposit limits by day, week, or month in the lobby. Loss limits and session time limits work the same way. To request one, go to your account settings or contact support. A tighter limit takes effect immediately, but a looser one only applies after a cooling-off period. Reality-check reminders pop up to show how long you have been playing and how much you have spent. You can turn these on in your account settings at any time. They help you decide whether to continue or step away. No tool is permanent, so change them as your situation changes.

Self-Check Questions

Answer these honestly: Do you chase losses by playing longer or betting more? Have you borrowed money or sold something to gamble? Do you hide how much you play from those close to you? These are common signs that gambling may be causing harm. Do you play to escape stress, boredom, or sadness? Do you need bigger bets to feel the same excitement? Have you missed work, sleep, or time with family because of gambling? One 'yes' is worth attention. Several 'yes' answers mean it is time to talk to someone.

See also Casino, Mini Games, Slot Games or the current promo.